Introduction
Welcome to Austin Functional Medicine, PLLC. These terms and conditions (“Terms”) govern your use of our website (“Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
Medical Disclaimer
The information provided on our Website is for general informational purposes only and is not intended as medical advice. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our Website.
Use of Website
You agree to use our Website for lawful purposes only. You must not use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website. You must not use our Website in any way that is unlawful, illegal, fraudulent, or harmful.
Sharing of Personal Information:
We do not share, sell, or disclose your personal information to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Austin Functional Medicine, PLLC. at any time. To opt out, you can reply “STOP” to any text message you receive from us. Alternatively, you can contact our customer service team directly to request removal from our text messaging list.
Consent and Opt-in:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly, and you are informed about the types of messages you will receive.
Intellectual Property
All content on our Website, including text, graphics, logos, images, and software, is the property of Austin Functional Medicine, PLLC. or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our Website without our prior written consent.
Privacy Policy Your use of our Website is also governed by our Privacy Policy, which can be found here. By using our Website, you consent to the collection and use of your information as described in our Privacy Policy.
Limitation of Liability
To the fullest extent permitted by law, Austin Functional Medicine, PLLC. shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our Website or any information contained on our Website.
Chargebacks
What is a chargeback in medicine?
A chargeback occurs when a patient makes a complaint with their bank, claiming that a charge was not authorized, is for an incorrect amount, or that the goods or services paid for were not delivered.
HIPAA allows a covered entity or business associate to disclose information needed to seek payment for health care services. However, information disclosed must be kept to a minimum, and any reasonable request for confidential communication should be honored.
Company’s credit card processors have a written agreement and through credit card issuers; company will respond to every charge back from the patient. Such a cost will be borne by the patient. The company will charge an additional $75.00 for each chargeback initiated by the patient.
Insufficient Funds by Check
The company will charge $55.00 for insufficient funds check.
Appointment Policy
By scheduling an appointment with Austin Functional Medicine, you agree to our appointment policies and terms of service. Patients are responsible for providing accurate personal and insurance information. Insurance-based appointments are subject to eligibility verification and are not confirmed until verification is complete. To help us provide timely care to all patients, cancellations must be made at least 24 hours in advance. A $75 fee applies to missed appointments and cancellations made with less than 24 hours’ notice. Lab Results Policy: Due to the comprehensive and clinical nature of advanced functional testing, lab results will only be released and reviewed during a scheduled follow-up appointment with your provider. Results will not be interpreted via email or administrative messages. By booking an appointment, you acknowledge and accept these terms.
Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website after any changes to these Terms will constitute your acceptance of such changes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Texas. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Texas.
Contact Administration Info@AustinFMC.com
Clinic: 737-358-8500
Fax: 855-538-3237